Nearly 3 out of 4 consumers1 trust a company more if the reviews about it are positive. Online comments, word of mouth, your communications on the media, on social networks, and anything else that could be identified with your company are pieces of the puzzle that, when assembled together, form its reputation. What are the best ways to assess your company's reputation and take action to improve it?
To help digital marketers and brands maximize their sales and marketing potential, Onclusive Social (formerly Digimind) has developed a new e-book detailing brand reputation fundamentals and advice.
___
If you’re looking to start monitoring social networks or gain insights from online conversations about your brand, our complete guide is on hand to help you!
Source:
(1) Bright Local - 2017 Research on Online Reviews
